FAE/SMT Manager | Senai
- Senai, Johor, Malaysia
- Full-Time
- On-Site
Job Description:
Job Summary
Lead and manage the SMT repair/debug operation to ensure fast turnaround, high repair yield, and closed-loop quality improvement, supporting overall factory yield, DPPM reduction, and shipment commitments.
Key Responsibilities
Main tasks:
- Repair & Automation Tool Implementation: Leverage repair data analysis tools to automate the generation of repair reports and facilitate preliminary defect classification.
- Cost Management: Manage the cost of repair consumables and implement strategies to reduce scrap rates caused by human error during the repair process.
- Customer Interaction & Communication: Proven experience in technical interfacing with internal teams/ customers, with the ability to explain Root Cause and Corrective Actions (RCCA) for quality issues effectively.
- Training & Leadership: Demonstrated ability to train, develop, and manage both the department staff and repair technicians to ensure operational excellence.
Repair Operation Management
- Manage daily repair station operations (post-SMT / post-AOI / post-ICT / post-FCT), Ensure:
- Repair turnaround time (TAT) meets target
- Repair WIP aging is controlled (no backlog > target)
- Set up clear repair flow:
- Incoming Diagnosis Repair Verification Closure
- Optimize manpower allocation based on line loading and defect trend
Yield & Quality Improvement
- Drive repair yield improvement (First Pass Repair Yield, Final Yield)
- Monitor:
- Top defect Pareto (daily / weekly)
- Repeat failures / chronic issues
- Lead root cause analysis (RCA) with cross-functional teams:
- Process Engineering
- Quality
- Test (ICT/FCT)
- Ensure zero escape of critical defects
Failure Analysis & Feedback Loop
- Ensure all failures are:
- Properly classified (Defect Dictionary standard)
- Logged into system (MES / Repair system)
- Establish strong feedback loop:
- Repair Engineering Production Supplier
- Escalate abnormal trends within same shift
Process Standardization
- Define and maintain:
- Repair SOPs / Work Instructions
- Standard repair methods (rework profile, component handling)
- Ensure compliance with:
- IPC standards (IPC-A-610 / IPC-7711/7721)
- Control:
- ESD
- Traceability
- Tooling calibration
Team Leadership & Capability Building
- Lead repair technicians and engineers
- Build multi-skill capability:
- Soldering / rework skill certification
- Debug capability (schematic reading, signal tracing)
- Set clear KPI for team:
- Productivity
- Accuracy
- Discipline
- Drive shopfloor discipline & execution speed
Data & Reporting
- Own and publish daily/weekly reports:
- Repair input/output
- Repair yield
- Top defects Pareto
- Aging WIP
- DPPM contribution
- Use data to:
- Identify top loss drivers
- Trigger immediate containment actions
Continuous Improvement
- Drive:
- Repair cycle time reduction
- False failure reduction (test vs real defect)
- NTF (No Trouble Found) / NDF reduction
- Participate in:
- NPI readiness (DFx feedback)
- Yield ramp-up activities
- Implement Lean / Six Sigma projects
KEY KPI
Operational
- Repair Turnaround Time (TAT)
- Repair WIP Aging (e.g., <24/48 hrs target)
- Productivity (units / man / shift)
Quality
- Repair Yield (FPY / Final Yield)
- Repeat defect rate
- Escape rate (post-repair failure)
Improvement
- Top defect reduction %
- DPPM contribution reduction
- NTF rate
Job Requirements
- Bachelor's degree in Electronics / Electrical / Manufacturing Engineering or equivalent
- 8–12+ years in SMT/PCBA manufacturing
- Minimum 3–5 years in Repair / Debug / Failure Analysis leadership role
- Experience with: AOI / ICT / FCT failure analysis; High-mix or high-volume production
- Strong in: Circuit understanding & schematic reading; Debug tools (multimeter, oscilloscope); Rework equipment (BGA rework, soldering)
- Familiar with: IPC standards; MES / traceability systems; SPC / data analysis
- Strong execution mindset
- Cross-functional coordination ability
- Data-driven decision making
- Problem-solving (8D / 5Why / Fishbone)
Work Location: Senai, Johor
Salary Range: Up to RM22k